Privacy Policy
This website is operated by Rudhra Printex (a proprietorship of Rupesh Manikyam Kothapalli), Adarsha Auto Nagar, 181/1, Plot No. 32, Prathipadu, Tadepalligudem, Andhra Pradesh 534101, under the brand Kothapalli Cards.
What we collect
- Account details: your name, email address, mobile number and delivery address.
- If you sign in with Google, your name and email address from your Google account.
- Order details, including the wording and design details you give us for printing, and GST details if you add them.
- Messages you send us on WhatsApp, email or phone.
- Basic technical data, such as your IP address, browser and pages visited.
Email codes and account emails
When you create an account, we email you a one-time code to confirm your email address. We also send order confirmations, invoices, tracking links and password reset emails. We send these through an email delivery service, Brevo, which handles the messages on our behalf.
Payments
Payments are handled by our payment partner. We do not see or store your card, UPI or bank details.
How we use your information
To create and secure your account, process and deliver orders, send order updates and invoices, answer your questions, prevent misuse, meet legal and tax requirements, and improve the website.
Analytics and advertising tools
We use Google Analytics and Google Tag Manager to understand how the site is used. These tools may use cookies or similar technologies.
Who we share it with
Our payment partner, delivery partners, our email delivery service, and service providers who help run the website. We share only what they need to do their job. We do not sell your personal information.
Keeping your information
We keep order and invoice records for as long as the law requires, and we delete or anonymise other data when it is no longer needed.
Your choices
You can ask to see, correct or delete your information, or withdraw consent for marketing, by contacting us. Marketing emails are sent only if you opt in, and every marketing email has an unsubscribe link.
Contact
rudhraprintex@gmail.com or WhatsApp +91 99121 31213.